Value of the Person - Joe Kordic

Value of the Person^{^{^Ž}}
Joe Kordic Article
(Senior VP, Ford Motor Company, Retired)

March 7, 1999

Dear Friends,

    I am pleased to report upon and affrim my business relationship with Wayne Alderson and his excellent program, "Value of the Person".
     In the early 1980's, I was assigned by senior management of Ford Motor Company to the leadership of the Ford Parts and Service Division, an organization that was essentially a loosely-organized conglormerate of some 13 individual businesses.    The people who made up the Division were wonderful--the business practices that they had been operating under were not so.
    One by one, we modified our management practices in each of the separate businesses, with considerable success. We reached a point where only one major component did not seem to be capable of revising its internal operating principles to coincide with the culture of participative managment that we had achieved in the rest of our organization. Stated simply, the folks in that component couldn't seem to cooperate with each other.
    After a long period of frustration, the young man who I asked to "turn things around" came to me with a request to bring in an outside organization for help. That organization was Wayne Alderson's "Value of the Person" team. Included as part of that group was a speaker by the name of Tony Campolo, who frankly blew our minds with his insights. The outcome of our relationship with Wayne was incredible! He not only "turned things around", but he gave the Division management a new model that we used to further modify our operating practices.
    Our success was dazzling--customer relations were world class; employee relations ranked first in the entire Company; profits soared; and we were ranked best in the industry by The Automotive News! Best of all, we came together as a loving, caring group of people who become known throught the Detroit metropolitan area for their good works and charitable activities.
    The first time I heard Wayne Alderson explain the precepts of his program and how he had come to develop them, I knew this was a man of quality. I never regretted bringing in his "outside people" into our Ford culture--you won't ever regret doing the same for your organization! He's a fine man with a fine program!

Blessings,

Joe Kordick

Retired VP, Ford Motor Company

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